Payment through PostFinance Checkout

Configuration Options for our PostFinance Checkout Integration

The Unchained plugin implements the PostFinance Checkout payment service with support for all payment methods, different integration modes (payment page, lightbox, and iFrame), deferred settlements, and refunds. Documentation of the PostFinance Checkout service is located here.


Postfinance Checkout

You have to configure the webhooks for accepted payments ("Verbuchung der Transaktion" -> "Erfolgreich") and failed payments ("Verbuchung der Transaktion" -> "Fehlgeschlagen").

Environment Variables

NAMEDefault ValueDescription
PFCHECKOUT_WEBHOOK_PATH/payment/postfinance-checkoutPath needs to correspond to the path that you configured in the PostFinance Checkout webinterface
PFCHECKOUT_SUCCESS_URLURL that the user is forwarded to after a successful payment. ?order_id=<unchained id of the order> is automatically added
PFCHECKOUT_FAILED_URLURL that the user is forwarded to after a failed payment. ?order_id=<unchained id of the order> is automatically added

For test environments, the space ID needs to be set to the corresponding space ID.

Instantiate a provider

When instantiating the provider, you can configure the completion mode (see below for details) with the configuration option completionMode. If no value is specified, immediate completion is used. To use deferred completion, you would use:

updatePaymentProvider(paymentProviderId: "id of the provider", 
                      paymentProvider: {configuration: {key: "completionMode", value: "Deferred"}}) {


To start a new PostFinance Checkout transaction, the mutation signPaymentProviderForCheckout is used. The plugin accepts two parameters in the transactionContext which control the behavior of the transaction: integrationMode and completionMode.

Integration Mode

You can specify the integration mode in the transactionContext of signPaymentProviderForCheckout with the parameter integrationMode. Valid values are PaymentPage (default value if nothing is specified), Lightbox, or iFrame:

    orderPaymentId: "order payment id of the cart you want to checkout",
    transactionContext: {integrationMode: "Lightbox"}

To get the order payment id of the current active cart of the logged in user you can

me {
    cart {
        payment {

The mutation returns a stringified JSON object with the transaction ID and the location:

    "transactionId": 424242,
    "location": "https://checkout.postfinance.ch/s/25563/payment/transaction/pay/424242?securityToken=<token>"

Depending on the integrationMode, location needs to be handled differently at the client side. For PaymentPage (as in the example above), it contains the URL that the user should be redirected to. For Lightbox and iFrame, it contains the JavaScript-URL, e.g. https://checkout.postfinance.ch/assets/payment/lightbox-checkout-handler.js?spaceId=25563&transactionId=424242&securityToken=<token>. Note that although the URL always follows the same schema (and therefore could be constructed from the space ID, transaction ID, and security token), it is fetched from a PostFinance API endpoint and the schema could in theory change.

After the successful payment, the web hook will be called and the order will be marked as paid. If the web hook was not called for some reason or a different error happened during the processing, you can also manually call checkoutCart and the system will check if the transaction was paid:

    orderId: "order id from query parameter" ) { 

This gives Unchained Engine a (second) chance to process and settle the payment.

Completion Mode

The completion mode that is configured when instantiating a provider (see above for details) determines if transactions are completed immediately (default behavior if nothing is specified explicitly, value Immediate) or if only a reservation is created (Deferred) that can be voided / completed later. Note that not all payment methods support deferred settlements. Alternatively, you can also use refunds.

When you use deferred completion, it's your responsibility to confirm the order (e.g., in an ERP system that handles the payment flows).

Cancellation / Refunds

An order payment can be cancelled in two cases:

  1. A transaction was started with deferred settlement (i.e., only a reservation was created) and it should not be completed.
  2. A transaction completed successfully, but there should be a refund to the user for some reason.

In both cases, this is initiated when the order is rejected via rejectOrder.

Saved Payment Methods

The tokenization mode is set to ALLOW_ONE_CLICK_PAYMENT and the Unchained customer ID is passed to the PostFinance API. This gives the user the option to save a payment method. When he does this and orders for a second time, the saved method can be directly selected.


For testing purposes, you can create a dedicated space in the PostFinance Checkout web interface and set it to testing mode. In this mode, transactions can be paid with test payment methods that appear in the web interface. PFCHECKOUT_SPACE_ID needs to be set to the id of this space (for unit tests or when running end user tests on a dev / staging environment).

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